Returns

Return & Refunds
How do returns work? Returns are ONLY accepted in the following cases: 
a. We have incorrectly shipped the wrong product to you
b. The item shipped to you has missing parts
c. The item shipped to you does not match the description of the product listing
d. You have received the item in a damaged condition
e. The item shipped to you is defective on arrival
In case of any of the above events, a reverse pickup will be arranged by us at no extra charges. You MUST inform us by email within 7 days of delivery. Any return requests made after this period will NOT be entertained by us.
Once the reverse-pickup of your item reaches our facility, we’ll inspect the same and either have it repaired or replaced (depending on the nature of the issue). If the product cannot be repaired or replaced, a full or partial refund will be issued at the sole discretion of the company.
Note: Returns will ONLY be entertained if the product sent to you is returned to us in proper condition with original box/packing, tags, manuals, warranty/guarantee card, freebies, and any other included accessories
Which products are NOT eligible for returns? Returns are not acceptable for following items:
All products perishable in nature: any consumable items, food items, and baby products
Jewellery [with exception if the product is not the same as ordered or any manufacturing defect]
Hygiene products
Cosmetics, Perfumes and Fragrances
Items that have been opened/taken out of its original packaging or items that have been used. Opened packages will ONLY be accepted for returns if the product has either missing parts, or a defective/ damaged item has been received by you
An item not returned in the condition it was received, i.e. original box/ packing, tags, manuals, warranty / guarantee card, freebies, and any other included accessories
Electronic items that have been incorrectly plugged in without the use of a step-down converter. Some of our electronic products come with US Standard Voltage of 100~120. Please ensure that a step-down converter is used for all electronic items that have a US Standard Voltage of 100~120v. Shopglobal24x7.com is NOT liable for any issues that arise due to voltage surges or fluctuations
If I request for a repair/replacement, when will I get it? Once the reverse pickup of your item reaches our facility, we’ll inspect the same and either have it repaired or replaced depending on the nature of the issue. The repair or replacement will take up 15-20 business days to be shipped back to you. If the product cannot be repaired or replaced, a full or partial refund will be issued at the sole discretion of the company.
Can items be returned after the window for return has lapsed? No, items are NOT eligible for returns after 30 days of the product being delivered to you. Please see our Returns Policy
What should I do if I find the package opened or unsealed at the time of delivery? You can request for the item to be replaced by visiting Orders. Use the Return option & fill out the details of the issue so that we can assist you better.
How will I get my refund for returning an item I paid for with Cash on Delivery (COD)? For any Cash on Delivery (COD) order, you will need to provide us with your bank account details so that your refund can be processed through wire transfer.
How can I know the status of my refund? You can check the status of your refund by contacting our Customer Support Team. Kindly email us at customercare@shopglobal247.com.
Why have I been asked to ship the item? If the pickup facility is not available at your location as per our courier service partners, you may be asked to ship the item back to us
I've still not received the refund in my bank account. For nationalized banks, the refund may take up to 15-20 Business Days to reflect back in your account. This is subject to change depending on your payment method and also your financial institution. In case you have still not received your refund we request you to contact us so that we can assist you with the same.
Sale

Unavailable

Sold Out